CLASSIC AND NEW FOOTBALL SHIRT FOR FAIR PRICES

Frequently Asked Questions


How can I contact you?

Do you sell original football shirts?

What about the condition of the shirts?

Where do you ship to?

Which payment methods do you accept?

Do you accept returns?

How do I wash a football shirt?


 * HOW CAN I CONTACT YOU? *
E-mail: info(@)specialfootballshirts.com
Instagram: @specialfootballshirts
Twitter: @ShirtsSpecial
Phone/Whatsapp: +31640804089

We are registered at the Chamber of Commerce in The Netherlands.
Registration number: 53334590

* DO YOU SELL ORIGINAL FOOTBALL SHIRTS? *
Yes, all the shirts we sell are 100% authentic and original.
We take great care in making sure that we don't sell fakes.
We have years of experience in determining the authenticity of a shirt.
If a shirt is a reproduction it will say so very clearly in the description.

* WHAT IS THE CONDITION OF THE SHIRTS *
Each item has a detailed description of the condition on the product page.
Any flaws or damage will be clearly described. 
In general we use the following guidelines:

BNWT: Brand new, unworn and with original tags
EXCELLENT: As new, but without tags. No flaws or damage (8.5/10 - 9.5/10)
VERY GOOD: May have one or two signs of use (7.5/10 - 8.5/10)
GOOD: May have signs of use or small damage, please check the description (6.5/10)

In general we don't sell any shirts in worse condition

 * WHERE DO YOU SHIP TO? *
We ship worldwide. We always supply you with a tracking number, unless your country does not support this. Your shipping fee will be calculated automatically during checkout. For more information about shipping fees
and transport times check out our shipping policy

 * WHICH PAYMENT METHODS DO YOU ACCEPT? *
The store accepts Credit Card, Apple Pay, Google Pay and iDeal.
All payments are handled securely trough our payment provider Stripe.
We currently don't accept PayPal due to the high fees.

If you don't find a suitable payment option, please contact us and
I'm sure we can work something out! 

 * DO YOU ACCEPT RETURNS? *
Yes, you can always return your purchase if you're not entirely satisfied.
Send us an e-mail if you want to start the return process.
In some cases we do ask for a contribution in the (return) shipping costs.
For more information check out our return policy

* HOW DO I WASH A FOOTBALL SHIRT? *
If you wear your football shirts you may want to wash them every now and then.
Always take great care when washing football shirts, especially if they have 
a player name and number, and/or badges printed on it.

Some general guidelines:
 - Always turn a football shirt inside out before washing
- Never wash above 30 degrees celsius: cold wash or hand wash is best
- Try to keep it seperate from other clothes
- Use as little detergent as necessary. NEVER USE FABRIC SOFTENER!
- DO NOT USE A TUMBLE DRYER
If you are unsure how to proceed, you can always contact us!