Frequently Asked Questions

E-mail: info(@)specialfootballshirts.com
Instagram: @specialfootballshirts
Twitter: @ShirtsSpecial
Phone/Whatsapp: +31640804089

We are registered at the Chamber of Commerce in The Netherlands.
Registration number: 53334590

Unfortunately there's no physical store at the moment.

The shop-in-shop space had to close during the COVID-pandemic and currently there's no new store. Luckily you can always shop online.

Yes, everything is 100% authentic and original.
We take great care in making sure that we don't sell fakes.
We have years of experience in determining the authenticity of a shirt.
If a shirt is a reproduction it will say so very clearly in the description.

Each item has a detailed description of the condition on the product page. Any flaws or damage will be clearly described. 
In general we use the following guidelines:

BNWT: Brand new, unworn and with original tags
EXCELLENT: As new, but without tags. No flaws or damage (8.5/10 - 9.5/10)
VERY GOOD: May have one or two signs of use (7.5/10 - 8.5/10)
GOOD: May have signs of use or small damage, please check the description (6.5/10)

In general we don't sell any shirts in worse condition

We ship worldwide.
You are always provided with a tracking number, unless your country does not support this. Your shipping fee will be calculated automatically during checkout. For more information about shipping fees
and transport times check out our shipping policy

You can always return your purchase if you're not entirely satisfied.
Please send an e-mail if you want to start the return process.
In some cases we do ask for a contribution in the (return) shipping costs.
For more information check out the return policy

The store accepts Credit Card, Apple Pay, Google Pay and iDeal.
All payments are handled securely trough our payment provider Stripe.
We currently don't accept PayPal due to the high fees.

If you don't find a suitable payment option, please contact us and
I'm sure we can work something out! 

If you wear your football shirts you may want to wash them every now and then.
Always take great care when washing football shirts, especially if they have 
a player name and number, and/or badges printed on it.


Some general guidelines:
 - Always turn a football shirt inside out before washing
- Never wash above 30 degrees celsius: cold wash or hand wash is best
- Try to keep it seperate from other clothes
- Use as little detergent as necessary. NEVER USE FABRIC SOFTENER!
-DO NOT USE A TUMBLE DRYER
If you are unsure how to proceed, you can always contact us!

ANY MORE QUESTIONS?

Feel free to reach out to me with all your questions
regarding shirts or orders.

info(@)specialfootballshirts.com

+31640804089
(Also on Whatsapp!)

Our throught social media!